We do request that you show up NO LATER than 15 minutes prior to your scheduled tour. This allows time for everyone in your group to get properly checked in and use the restrooms before your tour starts. If you arrive late and are not checked in for your scheduled tour time we will do our best to reschedule your tour. Unfortunately, we cannot guarantee that will we be able to get you on the next tour or even reschedule your tour for the same day. So please do your best to arrive at least 15 minutes early as we do want everyone to be able to enjoy their scheduled Zip Line Canopy Tour.
Cancellations MUST be made 48 hours before your scheduled tour to receive a refund. No shows will be charged 100% of the booking price.
A Zip Line Canopy Tour will test your fear of heights and for some trust. It is part of our guides training to help manage both of these risks. The canopy tour begins with flight school. This is to test your ability to follow instructions and get you comfortable in your harness so you learn to trust your equipment and your guide. If you are at all uncomfortable or scared you should check in with one of your guides before moving on to the zip line course.
Just like any other activity, there are inherent risks; you’ll be testing your fear of heights, your fingers could get pinched, etc. Zip lining does require some active participation from each rider and listening to your guides’ riding instructions is important. Our guides are trained to make sure you have as much fun as possible while managing the risks that zip lining could potentially pose.
Yes! We think zip line tours make great gifts! You can purchase a gift certificate through our website and print out a confirmation immediately. The confirmation pages are not fancy looking however, it will have everything the recipient will need to book their Zip Line Canopy Tour! And really… who wants to zip line alone? Buy yourself one and go with them! 😉
We recommend you make reservations but we do not require it. We try to take walk-ins, but cannot guarantee you will be able to go as soon as you arrive, or even that day, if we are fully booked. To make reservations you can book online anytime or call during normal business hours. If it is during the off season you can still book your zip line tour online for the following season.
Yes, zip line tours will go out rain or shine! If the forecast is calling for possible rain make sure to bring a rain jacket for your rainy day adventure
Zip Line Riders must wear closed toed shoes. If you show up in sandals you will not be allowed to participate. Skirts/dresses are not allowed while zip lining. We recommend longer shorts, capris, or pants.
Yes, zip line riders must be at least seven (7) years of age, and weigh between 50 and 250 pounds.
Participants under the age of 18 must have a parent or legal guardian sign their participation agreement forms.
Participants under the age of 16 must be accompanied by an adult who is also participating in the zip line canopy tour.
There are no height restrictions.